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It is unlike other call loggers in that it is not based on tickets as those systems are often confusing and cumbersome to use. Tackle anything from small projects to large initiatives. Set relay phone number free use your existing number connect pbx unlimited lines per number. Dec 05, 2014 a musthave call center management software feature is call monitoring. Top features of call center management software talkdesk. Companies in the telephone and newspaper industries use them to enlarge their customer bases 2companies that sell technical products such as computers and. At its core, bitrix24 is made for customer relationship management crm, team communication, project management, andyescontact centers. Purpose of the project this system call center management is useful to the organization, it maintains the information about the employees and it also contains the necessary information of the customer and their phone numbers, their services also. This system will track the employees login details. Call center project editable entity relationship diagram. At phpgurukul students can easily download the free php.
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